Class Auto Center Inc
We are a fully licensed collision center and are factory certified by Mercedes-Benz, Porsche, Audi and Nissan GTR. We are proud to offer our new Fast-Track program, a three-day turnaround for repairs under $2,500. In addition, we offer paintless dent removal, dent repair, auto body paint and luxury detailing, as well as towing services and free pick up and delivery. We service several leading Long Beach car dealerships and offer a limited lifetime warranty on all of our collision repairs.
Business Type: Auto Body and Paint
Business Type: Auto Glass
Business Type: Auto Parts and Accessories
Business Type: Auto Repairs and Service
Business Type: Tires
Class Auto Center is a class act. If you have a high end auto that needs body work I highly recommend Erik Sumen's (General Manager) team. On Nov 30 I purchased Porsche Boxster. On Dec 1 an in-duh-vidual backed half a mile down a parking aisle and t-boned my car striking it directly on the hinge pin of the driver's door. I had had the car less than 24 hours. I took it back to the dealer and got a preliminary estimate from their body shop. Then I stopped at another dealer and they recommended Class Auto. I drove by the Class Auto shop and was placed in the expert hands of Tom Nachreiner. Tom and I discussed the repair process and together we contacted my insurance (State Farm) to begin the repair process. The front fender had to come off in order to assess the damage, which soon showed that the door hinge had pushed in the frame member right at the front driver pillar. State Farm then started to screw me over big time. They nickled and dimed claiming Class charged too much per hour. State Farm recommended just putting the vehicle on a frame bender and start yanking it into position. Working with Tom we went through te entire Porsche Approved Collision Center process with State Farm and finally convinced them of the need to follow Porsche procedures to repair the vehicle to OEM standards. However, State Farm would not agree to the hourly rates. This took three weeks of dicking around with State Farm - and Tom patiently worked it every day for those three weeks acting as an ombudsman on my behalf. We finally gave up on State Farm - they were just not going to repair the vehicle to Porsche standards. So we went after the insurance of the woman who hit me and had admitted 100% fault to the police and to her insurance company. Anchor General insurance company then came out and inspected the vehicle and prepared an estimate consistent with Class Auto's estimate and repairing the vehicle to Porsche standards. So after about 20 days they finally have go ahead to start repairs. By this time Class is ready to go and things happened fast. When additional damage showed up on the alignment machine, Tom called me immediately and had me come over to see what additional work was required. Throughout the entire process, Tom remained this island of calm fighting two insurance companies, getting the work done, and reassuring me. Finally the repairs were done and the results look fantastic. The body panels flowed smoothly into one another, the colour matching was perfect, the gaps and seams around the panels were all uniform and even. The car was spotless inside and out. That week we drove up to Napa and Sonoma wine tasting and the car tracked perfectly, the alignment was perfect, and the steering nice and tight. It was a perfect repair and the throaty rumble of the flat six boxer engine filled my garage. In the interim the insurance companies were still jerking me around and Tom and Erik continued to provide solid advice and support on how to recoup my money from both companies and the under insured in-duh-vidual that hit me. I highly recommend Class Auto Center for any upscale vehicle: they are certified repair shops for Audi, Porsche and Mercedes Benz and back it up with excellent, friendly, and available customer service. FOLLOW UP - about a month later I took a Porsche Club of America High Performance Driving School. Skid pad, high speed slalom, accident avoidance, sliding through corners at 60 mph on an autocross course. Everyone there was driving Porsche's from 914s to the latest 911 GT3 RS. Not one person could spot the body work nor could the tech inspection required before participating detect any problems with the frame or chassis. The car handled perfectly through everything the driving school threw at it and that includes me spinning it out about 5 times. The body and frame work done by Class Auto is perfect, runs great, feels great, and looks great. Excellent job.
|Specialties:||Audi, BMW, Mercedes Benz, Porsche, Nissan GT-R, Mini|
|Brands Offered:||Celette, Spies Hecker|
|Business Tagline:||Los Angelese County's Premier Certified Collision Center|
|Zip Codes:||90801 90802 90803 90804 90805 90806 90807 90808 90809 90810 90813 90814 90815 90822 90831 90832 90833 90834 90835 90840 90842 90844 90845 90846 90847 90848 90853 90888 90899|
|Neighborhoods:||4th Street Corridor, Alamitos Beach, Alamitos Heights, Arlington, Artcraft Manor, Belmont Heights, Belmont Park, Belmont Shore, Bixby Knolls, Bixby Village, Bluff Heights, Bluff Park, Broadway Corridor, California Heights, Carroll Park, Central Area, Craftsman Village, Downtown Long Beach, Drake Park, East Village, Eastside, El Dorado Park, El Dorado Park Estates, El Dorado South, Hellman, Imperial Estates, Lakewood Village, Cambodia Town (Little Phnom Penh), Long Beach Marina, Los Altos, Los Cerritos - Vrginia Country Club, Memorial Height, Naples, North Long Beach, Park Estates,, Peninsula, Ranchos, Rose Park, Shoreline Village, South of Conant, Stearns Park, Saint Mary's, Sunrise, Terminal Island, Traffic Circle, University Park Estates, Poly High, West Long Beach, Willmore City, Wrigley North and South, Wrigley Heights, Zaferia|